MO1423: Microsoft XP End User Skills Students will learn the basic skills necessary to operate and maintain a personal computer using Windows XP Professional.
MO1439: Problem Solving with Charts I (CIT Employees Only) (No Fee) This one-and-a-half hour workshop is an introduction to techniques for using charts in problem solving. We will look at creating a check sheet for collecting data, methods for creating, formatting, and reading pie charts and run charts, and use Pareto Analysis to rank causes.
MO1419: Train the Trainer The Train the Trainer course is designed to build mastery of core instructor competencies-those decisions, actions, and behaviors that competent instructors must demonstrate to complete an instructional assignment successfully.